Privacy Policy

Please read this policy terms carefully

By using this website (www.pollutionsolution.co.uk / roandvent.co.uk / roadvent.com), you agree to these terms.

If you do not agree to these terms do not use this website.

 

1. Purpose

The purpose of this policy is to outline how we, Pollution Solution Holdings Ltd, use your data, how it’s protected, how long it’s stored for and more. The main purpose of us obtaining your information is to contact you regarding a message or enquiry you have made on our website.

If at any time, you have any questions regarding how we use your information or this policy, please use the below details to contact us –

 

• FAO Thomas Delgado
• Telephone: (+44) 0845 862 3321
• Email: contact@pollutionsolutioon.co.uk
• Address: Manufactory House, Bell Lane, Hertford, England, SG14 1BP

 

2. Why do we collect and use your personal data?

We collect and use your personal information in order for us to provide you with a response to queries you have raised on this website.

By contacting us, you are giving explicit consent for us to process your information. You can withdraw your consent by requesting so via email to contact@pollutionsolution.co.uk.

We kindly ask that if you do not want us, or do not consent to us using your information, you do not submit a message or query on this website.

The information we collect can be some or all of the following:

 

• Name
• Phone number
• Email
• Company name
• Marketing Preferences (should you opt in, you will have the ability to opt out at anytime, you can also contact us on the above to do so)
• IP Information

We will never request sensitive information, or information that we do not require from yourself.

 

 

3. Who will we share your personal information with?

If required, we will share your information with 3rd parties for accounting, legal or regulatory purposes. Please note we as a company do not share your data outside of any EEA state. Your information will not be shared with any other third parties without your required consent.

 

5. How long will we store your personal information?

We will store your personal information for up to six years on our CRM systems. We are committed to ensuring your data is kept secure so review our security systems on a regular basis.

This is to enable us to refer to our records should we be required to for the purpose of regulatory or lawful reasons. If you do not object to receiving marketing communications from us, we will store your personal information for marketing purposes until you unsubscribe from receiving marketing communications from us.

Please note that some of your information may be included in information used for accounting purposes. Where this is the case this information is kept for 7 years as per our legal requirements. Once this time period has ended, your information will be confidentially destroyed and removed from all systems and records.

 

6. What are your rights to your personal information?

 

Right to access

You have the right to request copies of the personal information we hold about you at any time.

 

Right to rectification

You have the right to request that we correct any inaccurate personal information we hold about you.

 

Right to erasure

You have the right to request that we delete your personal information from our records. Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed, if we are able to do so while still abiding by law.

 

Right to restrict processing

You have the right to request that we restrict how we use your personal information.

 

Right to object

You have the right to object to the collection and use of your personal information at any time.

 

Right to data portability

You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.

 

Right to be informed

You have the right to be fully informed regarding your information throughout our whole journey.

 

Rights in relation to automated decision making and profiling

If a decision has been made electronically, you have the right to contest this decision.

 

7. How can I exercise my rights in relation to my personal information?

You can exercise all of your rights by contacting us on any of the above contact details.

 

8. How do I lodge a complaint about the use of my personal information?

 

• You can lodge a complaint with us directly by contacting us on one of the above contact details.
• You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO).
• The ICO is the regulator who makes sure that we use your personal information in a lawful way.
• You can lodge a complaint with the ICO by following this link​https://ico.org.uk/concerns/​ or calling the ICO on 0303 123 1113.

 

9. Cookies

Our site may operate cookies and it’s important for us to make you aware how these are used so please do ensure you are aware of our Cookies Policy which can be found on our site.

You will be asked if you agree to these cookies when using our site, you have the right to refuse these Cookies.

 

10. Review

This policy will be reviewed on at least an annual basis and was last updated on 12th June 2022. Any updates will be reissued as soon as is physically possible with the approval of our Director and Senior Management team.